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Shipping & Delivery

Last updated on Aug 12th 2023

Thank you for choosing RiRo Sports for your sports equipment needs. We are committed to ensuring a smooth and efficient shipping and delivery experience. Please read the following shipping and delivery policy carefully to understand how we process and deliver your orders.

1. Order Processing:
• All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
• You will receive an order confirmation email containing your order details and tracking information once your order has been shipped.

2. Shipping Methods:
• We offer standard and expedited shipping options for most products.
• Shipping costs and delivery times vary based on your location, the shipping method selected, and the weight/size of the items ordered.

3. Shipping Costs:
• Shipping costs are calculated at checkout and are based on your location and chosen shipping method.
• Orders above a certain purchase amount may qualify for free standard shipping. Check our website for current offers and thresholds.

4. Delivery Times:
• Standard Shipping: Estimated delivery within 5-10 business days from the date of shipment.
• Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, or carrier delays.

5. Tracking Your Order:
• You will receive a tracking number in your order confirmation email.
• Use the tracking number to monitor the progress of your shipment on the carrier's website.

6. International Shipping:
• We currently offer shipping to select international destinations. Shipping costs and delivery times may vary for international orders.
• Any customs duties, taxes, or fees levied by your country's customs office are the responsibility of the recipient.

7. Address Information:
• Please ensure that your shipping address is accurate and complete to avoid delayed or misdelivered shipments.
• Contact our customer support immediately if you need to update your shipping address after placing the order.

8. Order Tracking and Updates:
• We will keep you updated on the status of your order through email notifications.
• If you have any questions or concerns regarding your order, feel free to reach out to our customer support team.

9. Order Packaging:
• All items are carefully packaged to prevent damage during transit.
• In the rare event that you receive a damaged item, please contact us within 48 hours of delivery for assistance.

10. Order Changes:
• Changes to your order can be made within 24 working hours of placing the order. Please contact our customer support team for assistance.

We strive to provide you with the best shopping experience possible. If you have any questions, concerns, or special requests related to shipping and delivery, please don't hesitate to contact our customer support team at [9820806411]. Your satisfaction is our priority, and we're here to assist you at every step of the way.

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